Shipping policy
Delivery Policy
Thank you for shopping with Home Flow Solutions. We are committed to delivering your order as quickly and smoothly as possible. Please review our delivery policy below for important information about shipping times and procedures.
Processing Time
All orders are processed withinΒ 7β15 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended. If there is a significant delay in shipping your order, we will contact you via email.
Delivery Time
Estimated delivery times:
- Malta: 7β15 business days
- Gozo: 7 β15 business days
- Europe (if applicable): 7β15 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs, courier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may offer free delivery promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your delivery.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time, please contact us and we will assist you in locating your package.
If a package is confirmed lost by the courier, we will offer a replacement or refund.
Contact Us
If you have any questions about your delivery, please contact us at:
Email: homeflowsolutionss@gmail.com
We are always happy to help and will respond as quickly as possible.